Terms & Conditions – Betta Storage Australia
Welcome to www.bettastorage.com.au. By accessing and using our website or engaging our container services, you agree to comply with the following Terms & Conditions.
1. Services Provided
Betta Storage offers container hire, sales, relocation, and related storage solutions throughout Australia. All services are subject to availability and may be tailored based on site access, delivery area, and customer requirements.
2. Payments & Pricing
- All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
- Full payment or deposit may be required prior to delivery or commencement of services.
- Late payments may incur fees or service suspension.
3. Delivery & Site Access
- Customers must ensure clear and safe access to the delivery site.
- Betta Storage is not liable for delays caused by inaccessible locations, incorrect details, or changes in site conditions.
- Additional fees may apply for failed delivery attempts or re-scheduling.
4. Hire Terms
- Hire duration begins from the date of container drop-off.
- Customers are responsible for maintaining the container in good condition.
- Containers must be returned empty, clean, and undamaged. Fees may apply for cleaning or repairs.
5. Liability
- While we take every precaution to deliver secure and durable containers, Betta Storage is not liable for damages, losses, or disruptions caused by misuse, unauthorized modifications, or extreme environmental conditions.
- Customers are responsible for the safety and security of contents stored inside the container.
6. Cancellations & Refunds
- Cancellation prior to dispatch may incur an administrative fee.
- No refund is provided once a container has been delivered, except under exceptional circumstances and at our discretion.
7. Modifications
- Customers may request changes to hire duration, relocation, or service scope. These are subject to availability and additional charges.
- Betta Storage reserves the right to modify pricing, terms, or service offerings with reasonable notice.
8. Contact & Disputes
For service issues, billing questions, or feedback, please contact:
Betta Storage
We aim to resolve disputes fairly and efficiently. If resolution cannot be reached, matters may be referred to relevant Australian consumer protection bodies.
9. Legal Compliance
This agreement is governed by the laws of New South Wales, Australia. Use of our services implies acceptance of these terms in full.